rohit industries
Market leader of HSS and solid carbide cutting tools increased customer satisfaction with on-time deliveries
About Rohit Industries
- Location: Bahadurgarh, Haryana, India
- Industry: Cutting Tools
- Website: rigpl.com
- Team Size: 150+
- Previous Systems: Tally and Quickbooks
Challenges
- Took multiple days to find out a list of all pending orders
- Constant inaccuracies in managing order data and inventory data
- Need for ERP led to exploration of multiple providers like SAP, Microsoft Navision which were priced exorbitantly
Benefits Achieved
- ERPNext chosen over SAP and Navision
- Cloud-based software, hence easily accessible to customers
- Real time data sharing, simplified data imports
- Low cost as it does not have per-user licensing fees
- Improved warranty management process
Business Impact
Lower
Wastage of stock
On-time
Deliveries of customer orders
Higher
Customer satisfaction, retention and upsells
Why ERPNext?
Cloud based
No licensing costs
Speed
Long term viability
"I am very satisfied with the speed and accuracy of the service and the support I get."
