FerTech
Large Steel Window and Door Manufacturer increases revenues by 15%
About FerTech
- Location: Mallapuram, Kerala, India
- Industry: Doors and window frame
- Website: fertechproducts.com
- Employees: 300+
- Franchises: 8 across Kerala
- Manufacturing: Make-to-order
Challenges
- Frequent delays in delivering custom-made sales orders
- Inability to measure and control operational costs
- Low customer satisfaction due to delayed orders and missed after-sale services
Benefits Achieved
- Implemented CRM, Procurement, Inventory, Accounts, Asset, Manufacturing
- CRM helped lead nurturing, faster and professional quality quotations, enhancing visibility and attention to priority customers and improved after-sale services
- Stock module enabled real time availability of materials with auto-reminders and reorders
Business Impact
15% ↑
Increase in organic sales
4% ↓
Decrease in raw material consumption and costs
Higher
Customer satisfaction & repeat purchases
Why ERPNext?
Real time reports
All in one app
User-friendly
"Our customer satisfaction and revenues were positively impacted with ERPNext. Strongly recommend their CRM tool."
